It's natural to look at your team and readily pick out your top performers, identify your mediocre ones, and, of course, sigh with frustration at your worst associates. Obviously, the best ones are your keepers. They make your managerial life easier and ensure that everything runs smoothly. As for those in the middle, frankly, they're your worker bees. They simply get the job done with at least the minimum requirements of the job. Then there are those low performers. They're the banes of your existence. They sap your energy and your patience. They come in late, shirk responsibilities, rarely do their jobs correctly, and stir up problems. So why are they still on the team? Isn't it time you upgraded?
If you are ready to make some changes and want to start recruiting talent, then look at your best associates and see if you can replicate that kind of hiring. Here are some of the best characteristics of top performers. Many you already know about, but sometimes it's easier to just secure a "warm body" rather than taking the time to find the best retail employee. Avoid that temptation. As you interview candidates, try to assess whether or not they have most - if not all - of the following traits.
Continue reading this story in Beauty Store Business' July digital edition.
[Image: Getty Images]